Creating a Customer Service Mindset

Creating a customer service mindset looks at the future of work, the importance of customer service and the effect of conscious leadership on the success of your organisation. It reveals how you can instil a customer service mindset throughout your organisation by teaching employees how to adopt a continuum of behaviours.

About the author

Jaquie Scammell

Meet the author →

Check out other books

Leading above the Line

Hacking Happiness

Magnetic Stories