Service internally and externally in the 21st century is about building long-lasting relationships which have a greater long-term impact. So how do you transform an organisation’s service culture? This book uncovers the habits you can leverage to improve your effectiveness as a service professional.
A trust leadership speaker, facilitator and coach. She started her career undertaking market research for some of Australia's biggest brands. Then, co-founded a video production house with her husband filming live television and creating safety induction videos.